Custom art made to order is a very different experience from purchasing a ready-to-ship piece. Each artwork involves the artist, printers, framers, and shipping specialists all working together to ensure the final piece meets the highest standards.
At the Curtis Wilson Cost Gallery, the custom order process has been perfected through decades of experience. From the moment an order is placed to the moment the finished piece arrives at your door, each step is handled with precision and care.
Because of the craftsmanship involved, custom artwork orders takes time. Our standard production timeline is a minimum of 79 business days (approximately 16 weeks). For clients planning around special occasions, installations, or travel, we recommend placing custom orders at least 90 days before the date you hope to receive your artwork.
Below is an inside look at the process that brings each custom piece to life.
Step 1: Preparing the Artwork for Reproduction
The first step in creating custom art made to order begins with preparing the original artwork for reproduction.
If the painting has been reproduced before, we may already have a high-resolution digital file ready for printing. However, some pieces have never been reproduced. In those cases, the artwork must undergo a high-resolution professional scan to capture every detail of the original painting.
This scanning process is extremely precise. The goal is to faithfully reproduce the subtle textures, colors, and lighting that define the original work.
Because the scanning process requires specialized equipment and careful handling of the artwork, it can add an additional four weeks to the timeline.
Step 2: Proofing and Artist Approval
Once the digital scan is complete, a proof print is created for review.
This proof allows Curtis Wilson Cost to personally inspect the reproduction and ensure that it meets his standards. Color accuracy, tonal balance, and detail are carefully evaluated.
Even the most advanced printing technology still requires the trained eye of the artist. Only after the proof receives approval does the artwork move forward to full production.
Step 3: Professional Printing of the Artwork
Once approved, the artwork is sent to a professional fine art printer for reproduction.
The printer produces a giclée reproduction, a museum-quality printing method used for fine art. Giclée printing allows the artwork to retain exceptional color depth, detail, and longevity.
This step transforms the approved digital file into a physical piece of artwork that faithfully reflects the original painting.
Step 4: Inspection and Signature by the Artist
After printing, the artwork returns to the gallery where it is once again carefully inspected.
Curtis personally reviews the piece and signs the artwork. This signature is an important part of the process and reflects the artist’s approval of the final reproduction.
Step 5: Crafting the Custom Koa Wood Frame
For collectors who choose a framed piece, the next step involves one of the most distinctive parts of the process: custom framing in solid koa wood.
The artwork is delivered to a professional framer who works with furniture-grade solid koa wood, one of Hawaiʻi’s most treasured native hardwoods.
Each frame is made specifically for the individual artwork.
The process includes:
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Selecting high-quality koa wood
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Milling the wood to the correct dimensions
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Hand-sanding the surfaces for a smooth finish
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Carefully assembling the frame to perfectly fit the artwork
Because each frame is handcrafted rather than mass-produced, this stage requires both time and skill. The result is a frame that complements the artwork while becoming part of the piece itself.
Step 6: Final Inspection Before Shipping
Once the framing process is complete, the artwork returns to the gallery for another detailed inspection. If anything needs adjustment or correction, it is addressed before the artwork moves forward.
If a question arises during this inspection, the client may be contacted before shipping to confirm details or discuss any necessary adjustments.
This additional step helps ensure that each collector receives a piece that reflects the quality and craftsmanship the gallery stands behind.
Step 7: Building a Custom Wooden Crate (When Needed)
Larger framed artworks often require a custom wooden shipping crate for safe transport.
If a crate is necessary, the artwork is carefully measured so that a crate can be built specifically for that piece. These crates are designed to protect the artwork during shipping and minimize movement or risk of damage.
Like many other steps in the process, the crate is custom built rather than generic, ensuring a secure fit for the artwork.
Step 8: Careful Packing and Preparation for Shipping
Once the crate is ready, the artwork is carefully wrapped and packed for shipment.
Protective materials are used to cushion the piece and prevent movement during transit. This packing process is done with extreme care to ensure the artwork arrives safely.
Before shipping, the gallery will contact the collector to confirm the shipping address and delivery details. Because artwork shipments often require a recipient to be present, this confirmation helps ensure a smooth delivery.
Once the address is confirmed, shipping arrangements are finalized.
Step 9: Shipment and Tracking
After the artwork ships, the collector will receive a tracking number by email.
This allows the shipment to be monitored as it travels to its destination.
Because many collectors plan installations or special presentations around the arrival of their artwork, this tracking information provides peace of mind throughout the delivery process.
Why Custom Art Made to Order Takes Time
Creating custom art made to order involves many skilled professionals and specialized steps. Unlike mass-produced décor, this process prioritizes quality and longevity. The goal is not speed, but craftsmanship.
For that reason, the standard production timeline is a minimum of 79 business days (approximately 16 weeks). When planning ahead, we recommend placing orders at least 90 days before the desired ship date to ensure adequate time for the process.
In some cases, extenuating circumstances may affect the timeline. Because multiple vendors are involved, delays can occasionally occur. If that happens, the gallery will communicate with clients to keep them informed.
An Artwork Made to Be Cherished
A piece of custom art is more than an object. It is the result of a thoughtful process that connects artist, craftsmanship, and collector.
From the moment an order begins to the moment the finished piece arrives in your home, many hands contribute to its creation. Each step is guided by the same goal: to produce a work of art that will be enjoyed and appreciated for years to come.
For collectors who value authenticity, craftsmanship, and the enduring beauty of fine art, this process ensures that every piece reflects the care and dedication behind it.